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FAQ

PRINT / WEBSITES 

 

I need business cards/brochures/letterhead, etc. to match my website. Can you help with that?
 

Yes! we are full-service marketing professional team with tons of experience creating promotional materials to complement your website branding. Other services include: logo design, graphic design, business cards, brochures, postcards, press kits, promotional material, letterhead, logos, social media profiles, blogs, online stores, videos for your website and online newsletter creation. 
 


How do I get my website to show up on the 1st page of Google?

Search Engine Optimization, a/k/a SEO. Many web designers have a background in Graphic Design, not in Internet Marketing. With the us you get the best of both worlds! Not only are we designers we are Search Engine Optimization Expert.  We can optimize your website to rank higher in search engine results, which means more website visitors for you! 
 

How fast can my website be "live" on the web?

After the initial website design consultation, your website can be "live" in as little as 14 days. In a rush? Contact Us Today! >>
 


How much do you charge?

Starting prices can be as low as $500 for a one page website! We also offer payment plans if you need to make payments in smaller installments. I understand that many of my clients are "start-up" companies with limited budgets and I believe everyone is entitled to a high-quality website. Instead of being paid an hourly fee, which is hard for clients to monitor…my prices are à la carte. You get to pick and choose which elements you would like to include on your site. This puts YOU in control of your website budget. 


Can I have access to update my own website?

Absolutely, just make sure you tell me about your needs and I will build the web site on a platform that will allow you to quickly and easily update your site. Anytime. Anywhere.
 


Can you make website updates for me?

Of course! My extremely affordable website maintenance packages allow you to update your site quickly and easily. I offer two options: you can either pay on a monthly or annual basis or pay on an “as needed” basis.
 


How accessible are you?

We used the latest technology, so that clients can easily contact me. Call, Text, or Email and we will respond with updates request. Business days Monday through Friday 9am - 5pm. 
 


Will I get individualized attention?

This is one of the benefits of working with a freelance designer! The thing that makes us stand out from many of the larger companies is the fact that we provide individualized attention to every single one of our clients. You will not get lost in the shuffle.
 


Will I get a one-of-a-kind website?

We will create a custom web design that best represents YOU and your company’s unique needs. I never use the same template twice. Our artistic teams ability and creative problem solving is ideal for designing modern, eye-catching and effective promotional material. 

View some of our projects >>.
 

VIDEO PRODUCTION SERVICES

 

What is a video production?

A video production is the term used for creating a project using video cameras. The production can be simple, using only one camera and no extra lighting or crew or more complex requiring multi cameras, extra lighting and special audio requirements. We will help you determine what type of video production will work for your project and budget.

How much does it cost to produces professional video?

Cost is dependent upon the scale of project. We offer our clients a free consultation to discuss their requirements. 

What is the first step to video production?

We begin with a FREE consultation. During this consultation we ask a series of questions to determine a clientʼs expectations and goals. We can then advise them on how we could move forward with their project base on their budget. 

How long will it take to do my video project?

Every project is different. Delivery time is dependent on the scope and scale of the project. If specific shoots are being done outdoors, delays may occur due to weather. If certain on camera talent is needed, scheduling them is a factor. All of these factors are discussed with our clients along with their deadline requirements to ensure we can deliver the project on time.

How will my project be delivered to me?

We can put your project on a hard drive or on other forms of media such as memory sticks/flash drives, etc. in the delivery format youʼve chosen. This is so you can use your project immediately for download to your website or social media including TV.

Will you travel?

We will travel. Travel terms will be discussed during the contract phase. We do require appropriate compensation for food, lodging and travel time.

ABOUT US AND PAYMENT POLICY

 

Where are you located?

Based in Southern Pines North Carolina, We have a finger on the pulse when it comes to the most current trends in online marketing. That being said, we have clients across the United States. Modern technology makes it easy for us to work relentlessly to give customers the most compelling customer service experience possible, no matter where they are located!


What types of clients do you work with?

Our clients are unique and diversified. Clients include: celebrities, executives, lawyers, bloggers, surfers, doctors, artists, photographers, non-profit organizations, therapists, holistic healers, cinematographers, real estate agents, jewelers, actors, musicians, and many more.

What is your payment policy?

Once the decision is made to hire for our services, we will require a retainer to secure our services so we can begin working on your project. We also require a retainer to reserve a specific date or series of dates. Our deposit is based on the project cost. During the contract phase we will discuss payment procedure, but generally once project begins we require 80% of the project cost to be paid. Upon delivery of the project the remainder balance is due. Arrangements can be made for invoicing and varying payment structures.

Payments made directly to Freelancer or TK Consutling Firm DBA Trusted Living Care Inc. 

All of our prices are subject to applicable taxes.

We accept Visa, MasterCard, Company Cheque or Cash.